We're discontinuing Canada Post/Xpresspost as delivery methods. The service was already unavailable for some destinations, and selecting it was giving an error when entering an order. While postal delivery looked cheaper on paper, the fees did not include brokerage and disbursement expenses, which ended up added to sales tax (VAT) and duty and had to be paid on delivery. These easily added up to US$65 or 50 Euro to some orders and came as unwelcome surprises to many clients. At the same time most UPS AIR deliveries will now be shipping Express, either Next Day when available, or the best time if not. UPS AIR does include brokerage and disbursement fees, so the only things left to pay on delivery will be sales tax (VAT) and duty, without surprise fees.
We now offer the ability to use your own shipping account - making shipping and all those other fees related to shipping such as sales tax and brokerage fees part of your supplier's billing cycle instead of payment on delivery. A small handling fee applies to cover the extra paperwork we must fill out separate from automated systems.