Firmware can be uploaded most conveniently with Connect (v1.5.1 or higher).

Upgrading your firmware is fully guaranteed. If after performing the upgrade your digitizer still has the same firmware version (ie. it wasn't upgraded) or became unresponsive, send us the digitizer as per the return instructions. We will upgrade the unit and send it back to you for free !

Releases

64 bit - if you need a 32 bit version, contact us.

16 Apr 2019: FirmwareX v8.11 for MacOS or Windows. Uploads firmware v8.11 to a WiDig.

16 Apr 2019: FirmwareX v7.61 for MacOS or Windows. Uploads firmware v7.61 to a USB-microDig with hardware v7.5.

32 bit - if you need a 64 bit version, contact us.

10 Dec 2018: FirmwareX v8.10 for MacOS or Windows. Uploads firmware v8.10 to a WiDig.

10 Dec 2018: FirmwareX v7.60 for MacOS or Windows. Uploads firmware v7.60 to a USB-microDig with hardware v7.5.

10 Dec 2018: FirmwareX v7.40 for MacOS or Windows. Uploads firmware v7.40 to a USB-microDig with hardware v7.2, v7.1 or v7.0.

10 Dec 2018: FirmwareX v6.40 for MacOS or Windows. Uploads firmware v6.40 to a Wi-microDig with hardware v6.x.
After uploading the Bluetooth pairing code to use is "0" (the number zero), if asked by the operating system.

16 Dec 2018: FirmwareX v5.40 for MacOS or Windows. Uploads firmware v5.40 to a microDig with firmware v5.40 or higher.

Please note that the posted zip file of a released version may be replaced by a newer file without notice, ie. without the newer file being tagged as a new version. If you encounter any issues with the software, please check back here to see if a newer file (ie. same version but dated more recently) than the one you are using is available.

Check the download archive page for older releases. Not the right solution ? We have more software.

System requirements

• MacOS X 10.7 (Lion) or newer on Intel or Windows 7 or newer.
• A digitizer with firmware v6.1 or higher, including applicable drivers.


• The WiDig requires a USB port with virtual serial port drivers.
• The USB-microDig requires a USB port with virtual serial port drivers.
• The Wi-microDig requires a Bluetooth Classic interface (eg. the BluetoothAdapter), with virtual serial port drivers.
• The microDig requires a MIDI interface.

Installation and user manuals, tutorials and tips

WiDig

• Throughout the upgrade process for a WiDig use the same USB port to connect the WiDig to the computer.
• On MacOS the serial port to use will be named "SLAB_USBtoUART ... ", on Windows it will be named "COM3" or similar.
• Use EditorX v8.1x to access and configure the features enabled by firmware v8.1x.
• It is not possible to downgrade from v8.1 to v7.5 (or lower) because firmware v8.1 requires a digitizer with hardware v8.0, which cannot run firmware v7.5 or lower.

USB-microDig

• Throughout the upgrade process for a USB-microDig use the same USB port to connect the USB-microDig to the computer.
• On MacOS the serial port to use will be named "SLAB_USBtoUART ... ", on Windows it will be named "COM3" or similar.
• Use EditorX v8.1x to access and configure the features enabled by firmware v7.6x or firmware v7.4x.
• It is not possible to upgrade from firmware v7.6 (or lower) to v8.1 because firmware v8.1 requires a digitizer with hardware v8.0.
• It is not possible to upgrade from firmware v7.4 (or lower) to v7.5 (or higher) or downgrade from v7.5 (or higher) to v7.4 (or lower) because firmware v7.5 (or higher) requires a digitizer with hardware v7.5 or v8.0, which cannot run firmware v7.4 or lower.

Wi-microDig

• On MacOS the serial port to use will be named "I-CubeX Wi-microDig ... ", on Windows it will be named "COM3" or similar.
• Use EditorX v8.1x to access and configure the features enabled by firmware v6.4x.

microDig

• The microDig has to run firmware v5.4x in order to upload new firmware. If your microDig runs older firmware, to upgrade it to firmware v5.4 send it to us using the instructions on our returns page. We will upgrade it and ship it back to you with regular mail, all for free !
• Use EditorX v8.1x to access and configure the features enabled by firmware v5.4x.

Features

• Upload firmware v8.1x to a WiDig with hardware v8.0.
• Upload firmware v7.6x to a USB-microDig with hardware v7.5.
• Upload firmware v7.4x to a USB-microDig with hardware v7.2 or lower and firmware v7.0 or greater.
• Upload firmware v6.4x to a Wi-microDig with firmware 6.1 or greater.
• Upload firmware v5.4x to a microDig with firmware 5.0 or greater.


• Upload older firmwares.
• Firmware v7.2 is backward compatible so you can continue to use your USB-microDig in the same way you were using it before the upgrade.
• Firmware v6.2 is backward compatible so you can continue to use your Wi-microDig in the same way you were using it before the upgrade. Firmware v6.3x is partially backward compatible.

Recently added:

• See above !

Known issues

Please notify us if you encounter a bug or issue.

• If your digitizer's identifying numbers are incorrectly stored in the digitizer, the software may show unexpected behaviour. The label numbers are shown on the bottom of the digitizer. Use Reset_myDig (MacOS 64bit / Windows 64bit, MacOS 32bit / Windows 32bit) to restore these numbers as per the label (except for the firmware number if it was updated).
• MacOS High Sierra is only supported by the 64 bit versions of FirmwareX.
• FirmwareX v6.x may not succeed in connecting to a Wi-microDig on MacOS 10.12 or higher. Please use Connect (v1.5 or higher) instead, a computer with MacOS 10.7 - 10.11 or a computer with Windows 7 or higher.
• USB-microDigs with hardware v7.0 can't be updated with Connect v1.5.0 - use FirmwareX instead.
• Some USB-microDigs with firmware v7.0 can't be upgraded with FirmwareX because their flash memory was locked during manufacturing, but we can upgrade them for you at our office for free. Contact us the unit about it.